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roadside assistance - territory service provider - faq





what tools are necessary to perform the roadside services?



We go into more detail on our Support Site, as far as recommended tools, which you'll have access to later. But, the required tools necessary to do each job, include:


1) Jumper Cables (20'+ recommended)

2) 4-Way Lug Wrench & a Heavy Duty Floor Jack (min. 3 ton, recommended)

3) Gas can (5 gallon recommended)

4) Lockout Kit (will be provided, once you and BTL feel this work is right for you)



what training will be provided?



We have a Support Site that is full of tips, tricks, images, guides & training videos! This site is very extensive and is comprised of common industry education, scenarios - based on our Driver's past experiences, and actual Motor Club training material.


We will request that you review this Support Site and complete a quick & easy questionnaire / assessment, ensuring that you have good direction before heading out to your first service calls.


If no prior experience, and if requested, we can provide in-person training for you.



what qualifications are needed for this type of work?



- Experience preferred, but not required

- Ability to follow "how-to" instructions

- Ability to perform non-mechanical automotive tasks

- Resources to obtain tools necessary for services

- Must have a reliable vehicle

- Valid Driver's License & current Insurance

- Good driving record & clear background check



do i need to be a mechanic?



No. We do not offer, nor perform, mobile mechanic work.



Will i have to drive a tow truck?



No. We don't offer, nor, perform towing. We offer and perform the following services: Jump Starts, Lockouts, Tire Changes & Fuel Delivery. Our Service Provider Partners drive their own vehicles.



what are the hours / schedule?



As a service partner, committed to operating and servicing your own exclusive territory, you will choose your own hours of operation for the service area.


You get the call and go. There's no base / hub you have to sit at all day.. or for as long as your shift lasts. This is strictly "On-Call" work. You could be at home or out & about... Get the call... go perform the service... go back to what you were doing. You may also employ sub-contractors for maximum coverage.



how does "be your own boss" work?



Our Service Partners are carefully & specially selected, Independent Contractors, who run & operate the service territory, to which they've committed.


Big picture... What this means...


The better the service area and the Customers are treated, the more service call volume Motor Clubs, Insurance Companies & Direct Pay Customers give us; to then, be able to offer you.


You have the ability to set your own hours of operation. Of course, the more coverage & more service calls you take and complete; the more money you can make.



what is an independent contractor?



Simply put... an Independent Contractor is not an hourly or salaried employee. An Independent Contractor has the right to Reject individual job offer(s) / service call(s), if necessary, but also requires commitment to specified availability / hours of operation. Especially, in the service areas, in which, exclusivity of a territory has been offered & agreed upon.


It requires an IRS Form W9 (filled out before your start date) & 1099s after the end of each year, instead of employment W-2s. Which means... you must hold back any necessary funds. Then, pay and file your own taxes each year (including possible estimated taxes throughout the year). Please see a Tax Professional for further details.



how much can i make... and when will i receive payments?



You'll get paid, per service call. The standard rates, per service call, can be found on the Rate Schedule (inside the Application). These rates typically range from $14.25 to $33.75 per job / service call, depending on the call type (which Motor Club or if it was a Cash or Credit Customer). Most of the time... this adds up quickly!


Payments are sent out weekly. You just simply submit a paper or electronic run log sheet, each week, as an 'invoice', to us, for payment. This keeps everyone on the same page... as to what is owed to you. You have the option of Check by Mail or Direct Deposit. Direct Deposit payments are the quicker & preferred method, by both, us, and most Service Partners.



Back to Life Roadside Assistance, LLC



PO Box 2587, Evansville, IN, USA | 1-888-959-4963


BacktoLifeRoadside.com